Privacy Policy

Privacy Policy:

Privacy policies given here are for using Sinthaman app or www.sinthapamel.com for customer, seller and professional partner respectively. Please refer all the terms below respectively.

"For Customer"

At www.sinthapamel.com and Sinthaman App, we collect and manage user data according to the following Privacy Policy. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Data Collected:

We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, phone number, postal address, bank or payment information and other contact or identifying information you choose to provide.

We collect anonymous data from every visitor of the Website or App to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.

We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.

This information is collected in the event a customer:

Signing Up For a Sinthaman Account
Places an order on our Website or App or through other platforms.
Enters a promotional activity
Subscribes to the Sinthaman mailing list.
Applies for a job.
Submits a Website or App feedback.

Other personal information collected by Sinthaman (if any) will be duly informed.

Use of the Data:

We only use your personal information to provide you the www.sinthapamel.com services or the Sinthaman App services to communicate with you about the Website or App or the services.

We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.

We do not share personal information you have provided to us without your consent, unless:

Doing so is appropriate to carry out your own request
We believe it's needed to enforce our legal agreements or that is legally required
We believe it's needed to detect, prevent or address fraud, security or technical issues

Use and Disclosure:

Our Website www.sinthapamel.com and Sinthaman App may use the personal information collected to improve the content of the Website and App, customize the Website and App to the customer's preferences, communicate information to the customer, and for any other specified purposes.
Our Website www.sinthapamel.com and Sinthaman App may also store and process the personal information collected in order to provide goods and services.

The personal information is used in accordance to the customers benefit, including but not limited to any of the following purposes:

Process a job application submitted by the customers.
Provide the customer with outlet or promotion information.
Process an online order placed by the customer.
Determine the number of unique customers the Website and App receives on any given day.
Conduct reviews of the Website and App.
Fulfill prizes, awards and purchases.
Respond to specific requests from the customers.
Keep the customers informed of any changes to the Website and App.
Conduct market research.
Periodically send offers and information on product and services that Sinthaman deems will be of interest to the customers.

Further information on the terms of use of personal information used during online ordering is mentioned below:

Additional customer information is collected at the time of placing an online order on the Website or App.
This is done to verify customer credentials and facilitate delivery to the customer's door.
The online ordering system stores information about the customers past orders in order to enable quick re-ordering in the future.

Card & Payment Details:

Customers can execute payments using UPI, Debit/ Credit card or internet banking to pay for products and services. Cards and Payment details are only used for and during the payments process of your products or services when you buy any of our products or use any of our services. Cards and Payment details may also be used for payment process during the cancellation or returning payments. Cards and Payment details may also be used for during cash back and other incentives offer.

Third Party Disclosure:

Personal information submitted by a customer to Website or App may be disclosed to a third party such as mailing agencies employed by Sinthaman to provide services, to meet the purpose for which it was submitted:

If the customer has provided express consent to share the information.
If Sinthaman is required or authorized by law to disclose the information.
If the customer's personal information is collected in connection with a joint promoter, to that joint promoter for marketing and research purposes.
If Sinthaman feels the customer might like to receive information about a third party's goods and services.

As you access and use our services, we may collect certain information from you, like phone number, banking information, email address, home address, offices address and so on, which is needed for us during our normal operations. By accessing and using our services, you expressly consent to the sharing and disclosure of some of your information so collected, with our third-party service providers, business partners, or agents. For example, your information may be shared with third-party services like Razorpay who is our payment gateway. Same goes for any other partners whom we have tied up for our service operations.

Cookies:

We may use cookies on our site to remember your preferences. By accessing www.sinthapamel.com Website or the Sinthaman App, you agreed to use cookies in agreement with the Sinthaman’s Privacy Policy.

Cookies are used by our Website to enable the functionality of certain areas to make it easier for people visiting our website. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse cookies, our website may use cookies.

Access, Accuracy and Security:

Sinthaman will take reasonable steps to ensure the personal information collected is accurate, complete and up-to-date.
The customer may access and request correction of any personal information concerning you at any time.
The customer may also request the personal information be deleted at any time. Any such requests should be made directly by contacting Sinthaman.
Sinthaman will take reasonable steps to protect personal information from misuse, loss and unauthorized access, modification or disclosure.

Links to Other Sites:

Sinthaman App or Website may have links to other sites like Sinthaman’s YouTube Channel, Facebook Page, Instagram or Twitter, in order to facilitate use of services through these online platforms. We may incorporate Ads on our App or Website.

If you click on a third-party link, you will be directed to that site. Kindly note that these external sites are not under our operation, and are strictly third party. Therefore, we strongly advise you to review the privacy policy, term and conditions of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to the Privacy Policy:

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

Contact us:

If you have any queries about this Privacy Policy, you can contact us:

By email: info@sinthapamel.com

"For Seller"

At Sinthaman Seller App, we collect and manage user data according to the following Privacy Policy. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Data Collected:

We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, payments, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, phone number, postal address, bank or payment information and other contact or identifying information you choose to provide.

We collect anonymous data from every visitor of the App to monitor traffic and fix bugs.

The information is collected in the event a customer:

Signing Up For a Sinthaman Seller App Account.
Enters a promotional activity.
Subscribes to the mailing list.
Submission of bank account details for payments.

Other personal information collected by Sinthaman Seller App or (if any) will be duly informed.

Use of the Data:

We only use your personal information to provide you the Sinthaman Seller App and communicate with you about the App or the services. We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information. We do not share personal information you have provided to us without your consent, unless:

Doing so is appropriate to carry out your own request
We believe it's needed to enforce our legal agreements or that is legally required
We believe it's needed to detect, prevent or address fraud, security or technical issues

Use and Disclosure:

Sinthaman Seller App may use the personal information collected to improve the content of the App, customize the App to the customer's preferences, communicate information to the customer, and for any other specified purposes.
Sinthaman Seller App may also store and process the personal information collected in order to provide goods and services.

The personal information is used in accordance to the customers/users of the app or professional seller benefit, including but not limited to any of the following purposes:

Provide the users of the app or the seller the order information.
Conduct reviews of the App.
Fulfill prizes, awards and purchases.
Respond to specific requests.
Keep the users informed of any changes to the App.
Conduct market research.
Periodically send offers and information on product and services that Sinthaman deems will be of interest to the users of the app or the seller.

Card & Payment Details:

Sellers can execute payments using UPI, Debit/ Credit card or internet banking to pay for products and services. Cards and Payment details are only used for and during the payments process of your products or services when you buy any of our products or use any of our services. Cards and Payment details may also be used for during any other incentives offer.

Third Party Disclosure:

As you access and use our services, we may collect certain information from you, like phone number, bank information, email address, home address, office address and so on, which is needed for us during our normal operations. By accessing and using our services, you expressly consent to the sharing and disclosure of some of your information so collected, with our third-party service providers, business partners, or agents. For example, your information may be shared with third-party services like Razorpay who is our payment gateway. Same goes for any other partners whom we have tied up for our service operations.

Access, Accuracy and Security:

Sinthaman will take reasonable steps to ensure the personal information collected is accurate, complete and up-to-date.
The users of the app or professional partner may access and request correction of any personal information concerning you at any time.
The Seller may also request the personal information be deleted at any time. Any such requests should be made directly by contacting Sinthaman.
Sinthaman will take reasonable steps to protect personal information from misuse, loss and unauthorized access, modification or disclosure.

Links to Other Sites:

Sinthaman Seller App may have links to other sites like Sinthaman’s YouTube Channel, Facebook Page, Instagram or Twitter, Training page etc. in order to facilitate use of services through these online platforms. We may incorporate Ads on our App from time to time.

If you click on a third-party link, you will be directed to that site. Kindly note that these external sites are not under our operation, and are strictly third party. Therefore, we strongly advise you to review the privacy policy, term and conditions of these sites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to the Privacy Policy:

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

Contact us:

If you have any queries about this Privacy Policy, you can contact us:

By email: info@sinthapamel.com

"For Pro Partner"

At Sinthaman Pro Partner App, we collect and manage user data according to the following Privacy Policy. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Data Collected:

We collect anonymous data from every visitor of the App to monitor traffic and fix bugs.

The information is collected in the event a customer:

Signing Up For a Sinthaman Pro Partner App Account
Enters a promotional activity
Subscribes to the mailing list.
Applies for a job or training.
Submits an App feedback.

Other personal information collected by Sinthaman Pro Partner App or (if any) will be duly informed.

Use of the Data:

We only use your personal information to provide you the Sinthaman Pro Partner App and communicate with you about the App or the services. We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information. We do not share personal information you have provided to us without your consent, unless:

Doing so is appropriate to carry out your own request
We believe it's needed to enforce our legal agreements or that is legally required
We believe it's needed to detect, prevent or address fraud, security or technical issues

Use and Disclosure:

Sinthaman Pro Partner App may use the personal information collected to improve the content of the App, customize the App to the customer's preferences, communicate information to the customer, and for any other specified purposes.
Sinthaman Pro Partner App may also store and process the personal information collected in order to provide goods and services.

The personal information is used in accordance to the customers/users of the app or professional partner benefit, including but not limited to any of the following purposes:

Provide the users of the app or professional partner job or task information.
Process the job claimed by the user of the app.
Conduct reviews of the App.
Fulfill prizes, awards and purchases.
Respond to specific requests from the users of the app or professional partner.
Keep the customers informed of any changes to the App.
Conduct market research.
Periodically send offers and information on product and services that Sinthaman deems will be of interest to the users of the app or professional partner.

Card & Payment Details:

Partners can execute payments using UPI, Debit/ Credit card or internet banking to pay for products and services. Cards and Payment details are only used for and during the payments process of your products or services when you buy any of our products or use any of our services such as during recharge credits, credits refund during the cancellation or returning payments and so on. Cards and Payment details may also be used for during any other incentives offer.

Third Party Disclosure:

Access, Accuracy and Security:

Sinthaman will take reasonable steps to ensure the personal information collected is accurate, complete and up-to-date.
The users of the app or professional partner may access and request correction of any personal information concerning you at any time.
The customer may also request the personal information be deleted at any time. Any such requests should be made directly by contacting Sinthaman.
Sinthaman will take reasonable steps to protect personal information from misuse, loss and unauthorized access, modification or disclosure.

Links to Other Sites:

Sinthaman Pro Partner App may have links to other sites like Sinthaman’s YouTube Channel, Facebook Page, Instagram or Twitter, Training page etc. in order to facilitate use of services through these online platforms. We may incorporate Ads on our App from time to time.

If you click on a third-party link, you will be directed to that site. Kindly note that these external sites are not under our operation, and are strictly third party. Therefore, we strongly advise you to review the privacy policy, term and conditions of these sites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to the Privacy Policy:

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

Contact us:

If you have any queries about this Privacy Policy, you can contact us:

By email: info@sinthapamel.com